Digital Vouchers for the Duty Free Stores at Munich Airport
eurotrade – the retail specialists at Munich Airport
eurotrade operates large parts of the retail space at Munich Airport. Founded in 1973 and a wholly owned subsidiary of Flughafen München GmbH, it provides passengers and customers with a positive shopping experience. eurotrade Flughafen München Handels-GmbH operates around 50 stores on an area of approximately 14,000 square meters, divided into four sales areas: Duty Free, Fashion, Press & Travel and Watches & Jewelry. The company's own brands and franchise concepts offer customers high-quality international brands and selected regional products.
The project
eurotrade was looking for a way to advertise the in-store promotions via digital channels even before departure. Wallet boarding passes are well-established in the airline industry for a long time and is therefore a known and accepted means of communication among the target group.
Since 2019, Wallet coupons issued with Passcreator have been used and in some cases linked to other channels, such as ads on the Miles & More website or the "Passngr" app.
By combining the existing communication channels with Wallet coupons, the success of individual advertising media can be analyzed better. In addition, the push functionality makes it possible to remind the user upon arrival at the airport. In addition to broadly distributed promotions, the use of a wallet coupon also allows for highly targeted campaigns.
This combination has led to the fact that the Passcreator coupons have now been an integral component of the eurotrade marketing campaigns for some time.